Privacy Policy
Privacy Policy
Last updated: December 2025 Fuelled respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: December 2025 Fuelled respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
Information we collect
We may collect personal information including: Your name, date of birth, contact details, and address Health, nutrition, and lifestyle information relevant to coaching or dietetic services Payment, billing, and membership details Information you submit via our website, social media, booking systems, or onboarding forms We only collect information that is necessary to provide our services effectively and safely.
We may collect personal information including: Your name, date of birth, contact details, and address Health, nutrition, and lifestyle information relevant to coaching or dietetic services Payment, billing, and membership details Information you submit via our website, social media, booking systems, or onboarding forms We only collect information that is necessary to provide our services effectively and safely.
How we collect your information
How we collect your information
We may collect personal information in the following ways: Directly from you (via online forms, email, phone, video calls, or consultations) Through booking, onboarding, or membership platforms used by Fuelled Through third-party systems used for administration, communication, or payments From referral sources or collaborating professionals, where relevant and with your consent We may use secure digital tools to support service delivery, documentation, or communication. Any such tools are used responsibly and in line with Australian privacy requirements.
We may collect personal information in the following ways: Directly from you (via online forms, email, phone, video calls, or consultations) Through booking, onboarding, or membership platforms used by Fuelled Through third-party systems used for administration, communication, or payments From referral sources or collaborating professionals, where relevant and with your consent We may use secure digital tools to support service delivery, documentation, or communication. Any such tools are used responsibly and in line with Australian privacy requirements.
Why we collect your information
Why we collect your information
We collect and use your information to: Provide coaching, nutrition, and performance services Communicate with you regarding your membership, appointments, or support Deliver tailored guidance aligned with your goals and needs Process payments and manage memberships Improve our services, systems, and user experience Meet legal, ethical, and professional obligations We will not use your personal information for marketing purposes without your consent.
We collect and use your information to: Provide coaching, nutrition, and performance services Communicate with you regarding your membership, appointments, or support Deliver tailored guidance aligned with your goals and needs Process payments and manage memberships Improve our services, systems, and user experience Meet legal, ethical, and professional obligations We will not use your personal information for marketing purposes without your consent.
How we store and protect your information
How we store and protect your information
Your information is stored securely using password-protected, encrypted systems that meet Australian privacy standards. Fuelled takes reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.
Your information is stored securely using password-protected, encrypted systems that meet Australian privacy standards. Fuelled takes reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.
Sharing your information
Sharing your information
We may share your information only when necessary and with appropriate safeguards, including: With accredited health professionals involved in your care, where relevant With trusted service providers who assist with administration, technology, or payments (under confidentiality obligations) When required or authorised by law Fuelled does not sell, rent, or trade personal information under any circumstances.
We may share your information only when necessary and with appropriate safeguards, including: With accredited health professionals involved in your care, where relevant With trusted service providers who assist with administration, technology, or payments (under confidentiality obligations) When required or authorised by law Fuelled does not sell, rent, or trade personal information under any circumstances.
Website, cookies, and analytics
Website, cookies, and analytics
Our website uses cookies and analytics tools (such as Google Analytics and Meta tools) to help us understand website usage and improve performance. These tools may collect anonymised data such as IP address, browser type, and browsing behaviour. You can disable cookies through your browser settings if you prefer. We also collect voluntary information submitted via contact forms or email sign-ups.
Our website uses cookies and analytics tools (such as Google Analytics and Meta tools) to help us understand website usage and improve performance. These tools may collect anonymised data such as IP address, browser type, and browsing behaviour. You can disable cookies through your browser settings if you prefer. We also collect voluntary information submitted via contact forms or email sign-ups.
Online services and communication
Online services and communication
Fuelled may use online platforms to deliver coaching calls, consultations, or check-ins. Sessions are not recorded unless explicitly agreed to, and we take reasonable steps to maintain confidentiality during online interactions.
Fuelled may use online platforms to deliver coaching calls, consultations, or check-ins. Sessions are not recorded unless explicitly agreed to, and we take reasonable steps to maintain confidentiality during online interactions.
Accessing or correcting your information
Accessing or correcting your information
You have the right to request access to, or correction of, your personal information at any time. Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe in accordance with the Privacy Act.
You have the right to request access to, or correction of, your personal information at any time. Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe in accordance with the Privacy Act.
Contact us
Contact us
If you have any questions or concerns about how Fuelled handles your personal information, please contact us at: Fuelled admin@fuelled.club www.fuelled.club If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
If you have any questions or concerns about how Fuelled handles your personal information, please contact us at: Fuelled admin@fuelled.club www.fuelled.club If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Updates to this policy
Updates to this policy
Fuelled may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website.
Fuelled may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website.